Privacy Policy | Red Diamond Roofing
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Privacy Policy

Effective Date: June 2026

At Red Diamond Roofing, we are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information. Please read it carefully.

1. Information Collection & SMS Consent

We collect your name, phone number, and email address specifically to enroll you in our programs or to provide requested estimates. By providing your phone number and submitting our contact forms, you explicitly consent to receive:

  • Marketing text messages about special offers, discounts, and service updates from Red Diamond Roofing at the number provided.
  • Non-marketing text messages about appointment updates, project status, and estimates.

Consent is not a condition of purchase. You may choose to opt out at any time (see Section 6).

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information to improve your user experience.

What are Cookies?
Files with a small amount of data, possibly including an anonymous unique identifier, sent to your browser from a website and stored on your device.

How We Use Them
To remember your preferences, ensure the security of our forms, and analyze our traffic to understand which services are most popular.

Your Control
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Note: refusing cookies may limit some portions of our service.

3. How We Use Your Information

We use the information we collect to:

  • Provide accurate estimates and roofing assessments.
  • Send you marketing text messages about special offers, discounts, and service updates.
  • Send you non-marketing text messages about project updates and scheduling.
  • Provide customer support.

4. Information Sharing (Strict Non-Sharing Clause)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or project coordination, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal data.

6. Opt-Out

SMS Messages
You may opt out of receiving promotional SMS messages at any time by replying "STOP" to any message you receive.

Email Messages
You may opt out of emails by clicking the "unsubscribe" link at the bottom of any email you receive from us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

RED DIAMOND ROOFING AND SERVICES INC

Office Address:

2931 W CENTRAL AVE UNIT F
SANTA ANA, CA 92704

Phone: +1 (800) 655-2231

Email: [email protected]